The results will inform the expansion of such services in a way that benefits families and courts
The Alberta government has launched an online survey to obtain feedback on current family justice services available to Albertans.
This is in line with the government’s initiative to expand these pre-court services in a way that aids Albertans in resolving family law concerns while limiting pressure on the courts.
"Accessing family justice services can be challenging during difficult times, which is why it’s so important to have a streamlined and consistent process. Alberta’s government is committed to improving the family justice system, and we want to hear directly from Albertans about what’s working and what needs improvement,” Minister of Justice and Attorney General Mickey Amery said in a statement.
Family justice services being offered include mediation and family court counsellor services, which represent the initial steps in addressing matters involving divorce, spousal support, parenting, and child support. Alberta Family Mediation Society Chair Brad Mustard encouraged those who had gotten these services before to provide input.
“Family justice services, such as mediation, play a vital role in helping families resolve conflicts and find better solutions collaboratively. Mediation fosters constructive communication and reduces conflict, making it an essential resource for families navigating challenging situations. Hearing directly from those who use these services is critical for driving meaningful improvements,” Mustard said in a media release.
Alternative Dispute Resolution Institute of Alberta’s acting executive director, Arifa Virani, added that the family justice system “operates as a partnership.”
“The perspectives of Albertans on their experiences within the family justice system are incredibly important. Just as resolving family conflict necessitates dialogue and collaboration, the family justice system operates as a partnership among the government, family justice service providers, and the families who use the services,” Virani explained. “We commend the government's efforts to engage with both service providers and families and we hope as many Albertans as possible will make their voices heard.”
The survey period runs from November 22 to December 20.
The Alberta government unveiled the Alberta Family Resolution Hub in December 2023. As of October 2024, the number of first-time users hit 26,805. Budget 2023 also allocated $5 million for the expansion of pre-court services in Edmonton and Calgary.
The Family Justice Strategy, which concentrates on pre-court services, is set to extend to Red Deer next year with the inclusion of a $3 million investment in Budget 2024.
