'Recovery, relationships, results' in Neinstein's personal injury law practice

Rose Leto speaks about the award-winning firm's values and purpose to change people’s lives

'Recovery, relationships, results' in Neinstein's personal injury law practice

Maintaining the status of a leading law firm in a demanding practice area clearly poses a challenge to any legal team. For Neinstein Personal Injury Lawyers, one of Canadian Lawyer’s Top Personal Injury Boutiques for 2022, the winning edge is founded on their solid relationships and partnerships, and the willingness to do all they can for people who need their expertise.

Rose Leto, a partner at Neinstein Personal Injury Lawyers, told Canadian Lawyer that the firm upholds three unique values – “recovery, relationships, and results” – inspired by compassion, service, and the goal of transforming the lives of their catastrophically injured clients. 

As practical problem solvers and empathetic advisors, “we put ourselves in the shoes of our clients and we’re subject matter experts, both in the area of personal injury law and medical malpractice law. [We] roll up our sleeves and we do what we need to do to get the job done,” she said.

In addition to having the ability to solve difficult problems, Neinstein Personal Injury Lawyers are trial ready. Leto recalled that the firm has done five trials, almost all in a virtual setup, over the past few months. A full schedule is expected in the coming year.

“[B]eing the subject matter experts that we are, we could take on these complex issues specifically in the area of medical malpractice,” she explained. “[We’re] at the forefront of challenging and changing law and policy. We care very much about our clients and doing what is right. And we put all of our values behind that.”

Numbers back up Neinstein’s track record, with a high retention rate and 67% of lawyers joining the firm as students. Furthermore, five of the lawyers are rated as the best in their practice areas and many are on the Martindale-Hubbell and Lexpert rankings. An all-female, Alberta-based trial team is dedicated to medical malpractice injury cases.

“We are a homegrown operation, and when it comes to wins, we’ve had two trial victories in the last year with judgments to the plaintiffs approximating $20 million,” Leto said. “These are complex medical malpractice matters, catastrophic brain injuries, devastating birth injuries. And our lawyers have succeeded both at trial and advancing those cases quickly and expeditiously.”

Although a hybrid environment causes a bit of difficulty for their work culture, Neinstein has dealt with the situation by offering an employee assistance program that includes health care benefits, as well as sponsoring gym membership.

Going forward, Neinstein intends to continue “to build on our history of success, and that means retaining the talent we have from within, building our support structure, continuing to advocate for our clients both day-to-day and in trial”.

Ultimately, the firm aims to expedite the resolution of cases, in line with the goal of achieving positive results and assisting in their clients’ recovery.

Watch the full interview here