On January 18, 2024, Brown Gibbons Lang & Company (BGL) successfully managed the sale of VOXDATA Solutions Inc., a leading outsourced customer contact solutions provider, to Qualfon Group. The sale was structured by BGL's Professional Services investment banking team, which acted as the exclusive financial advisor to VOXDATA. Financial details of the transaction were not disclosed.

VOXDATA, based in Montreal, Canada, has over 28 years of experience in delivering multilingual, omnichannel customer contact services that enhance brand reputations across North America. The company is recognized for its high-quality services, maintaining top industry certifications in areas such as quality and process management, data security, and continuous improvement.

Qualfon, headquartered in Highland Park, Michigan, is a global provider of multi-channel customer engagement, lead generation, integrated marketing, print, and fulfillment solutions. The company employs around 15,000 staff across multiple locations worldwide, including the United States, the Philippines, Guyana, Colombia, Mexico, Costa Rica, and India.

This acquisition enables Qualfon to broaden its service offerings and geographic reach, incorporating Canadian on-site and remote French-language capabilities. It strategically positions Qualfon to enhance its service quality and operational efficiency, thereby reinforcing its status as a leader in the industry and expanding its employment opportunities globally.