Overview:
Crystal Watch, as the representative plaintiff, initiated a class action against Live Nation Entertainment Inc., Ticketmaster Canada Holdings ULC, and other related entities. The case involved allegations of unfair business practices related to ticket sales in Saskatchewan and across Canada.

Legal Issues & Arguments:
The plaintiff alleged that the defendants engaged in "drip pricing", a deceptive practice where hidden fees were only disclosed late in the purchasing process. This was claimed to violate:

• Competition Act (Canada)

• Provincial consumer protection laws

• The Ticket Sales Act (Saskatchewan)

The defendants argued that customers were aware of the fees before finalizing purchases and had the option to abandon transactions.

Settlement & Court Approval:
The court approved a $6,027,000 settlement, covering:

• $1,725,000 in legal fees for class counsel

• $83,829.04 in disbursements

• A $25,000 honorarium for Crystal Watch

• A $45 credit voucher for eligible class members who purchased tickets between January 1 and June 30, 2018

Conclusion:
Justice G.G. Mitchell ruled the settlement fair, reasonable, and in the best interest of class members. The case set a precedent for consumer rights in ticket sales and online pricing transparency.