Background:
CCI Rentals appealed a decision under The Residential Tenancies Act, 2006, where a hearing officer awarded Miranda Wentz $1,079.84 in damages. The dispute arose from errors in calculating rent rebates and the hearing officer's failure to set off rent arrears owed by Wentz to CCI Rentals.

Key Legal Issues:

1. Rent Calculation Error:

   • The hearing officer based the rebate calculation for lack of heat during winter on a $2,000 monthly rent, though the applicable rent was $1,650.
   • This resulted in a miscalculation of damages. The court corrected this, awarding Wentz $712.50 for lack of heat instead of $800.

2. Failure to Apply Set-Off:

   • CCI Rentals argued that Wentz's damages award should be set off against $1,700 she owed under a prior eviction decision, which included rent arrears and filing fees.
   • The court determined that the hearing officer erred in not applying statutory or equitable set-off, as both claims arose from the same tenancy dispute.

Outcome:
The court reduced the damages owed to Wentz to $992.34, applied the set-off, and determined that Wentz owed CCI Rentals $707.66.

Total Award:

• In favor of CCI Rentals: $707.66, reflecting the difference after applying the set-off.
  The court allowed the respondent to pay this amount to either the Director of Residential Tenancies or directly to CCI Rentals.