Aroma Franchise Company, Inc. v. Aroma Espresso Bar Canada Inc.
Aroma Espresso Bar Canada Inc.
Law Firm / Organization
Sotos LLP
Law Firm / Organization
Bennett Jones LLP
Halva Investments Limited
Law Firm / Organization
Sotos LLP
Law Firm / Organization
Bennett Jones LLP
6605702 Canada Inc.
Law Firm / Organization
Sotos LLP
Law Firm / Organization
Bennett Jones LLP
Earl Gorman
Law Firm / Organization
Sotos LLP
Law Firm / Organization
Bennett Jones LLP
Aroma Franchise Company, Inc.
Law Firm / Organization
Baker McKenzie LLP
Shefa Franchises Ltd.
Law Firm / Organization
Baker McKenzie LLP
Aroma Espresso Bar Ltd.
Law Firm / Organization
Baker McKenzie LLP
Yariv Shefa
Law Firm / Organization
Baker McKenzie LLP
Aroma USA, Inc.
Law Firm / Organization
Baker McKenzie LLP
Oshrat Katri
Law Firm / Organization
Baker McKenzie LLP
Aroma Global Ltd.
Law Firm / Organization
Baker McKenzie LLP
Toronto Commercial Arbitration Society
ADR Institute of Canada

Overview:

This case concerned whether an arbitrator’s failure to disclose a concurrent arbitration appointment created a reasonable apprehension of bias under the UNCITRAL Model Law.

Key Facts:

  • The dispute arose from the alleged wrongful termination of a 2007 Master Franchise Agreement (MFA) by Aroma Franchise Company.
  • Arbitration proceedings were governed by the Model Law, emphasizing impartiality.
  • During the arbitration, the arbitrator accepted a second appointment involving the same counsel but unrelated issues, without disclosure.

Lower Court Ruling:
The arbitrator’s nondisclosure of the concurrent appointment was deemed to create a reasonable apprehension of bias, invalidating the arbitral award.

Court of Appeal Decision:

  1. Disclosure Obligation:

    • Under the Model Law, disclosure is required if circumstances likely create justifiable doubts about impartiality.
    • The second appointment, involving no overlapping parties or issues, did not meet this standard.
  2. Reasonable Apprehension of Bias:

    • The Court emphasized the presumption of impartiality for arbitrators.
    • Subjective views or uncommunicated expectations of the parties were irrelevant.
  3. Lower Court Error:

    • The lower court improperly applied subjective disclosure standards and relied on expectations never conveyed to the arbitrator.

Outcome:

The Court of Appeal reversed the lower court, reinstating the arbitral award. The case was remitted to address unresolved procedural issues.

Costs: Appellants awarded $40,000, with further costs to be determined.

Court of Appeal for Ontario
COA-23-CV-0455
Corporate & commercial law
$ 40,000
Appellant