C.K. v. BetterHelp, Inc.
C.K.
Law Firm / Organization
Not Specified
BetterHelp, Inc.
A.T.
Law Firm / Organization
Siskinds Law Firm
  • Background of the Case: This case revolves around two proposed national class actions initiated against BetterHelp Inc., one by the appellant C.K. and another by respondent A.T., both alleging that BetterHelp Inc. breached users’ privacy by sharing personal health information with third-party advertising platforms.

  • Facts:

    • The appellant, C.K., initiated the first class action (the "C.K. Action") representing all Canadian users of BetterHelp since its inception, following the FTC's allegations against BetterHelp.
    • Subsequently, A.T. initiated a separate class action (the "A.T. Action") with a defined class period and a broader range of causes of action than the C.K. Action.
  • Issues/Main Discussion:

    • The core issue was which class action would be granted carriage to proceed. C.K. challenged the case management judge's decision on four main factors: class period, the appropriateness of C.K. as the proposed representative plaintiff, preparation and readiness, and multi-jurisdictional considerations.
    • The case management judge ruled in favor of granting carriage to the A.T. Action, staying the C.K. Action until the certification application in the A.T. Action is decided.
  • Ruling:

    • The Court of Appeal dismissed C.K.'s appeal. The Court found that the case management judge did not err in his treatment of the four contested factors. The judge's decision was in the best interest of the class members, fair to the defendants, and aligned with the objectives of class proceedings legislation.
    • The judge's discretionary decision was given high deference, with the Court stating that there was no basis to interfere with his decision.
    • No financial terms specified.
Court of Appeals for British Columbia
CA49389
Class actions
Respondent