Lisa Chau was rear-ended in a motor vehicle accident in Victoria, BC on February 14, 2019. The defendants admitted liability but disputed the damages. Chau claimed soft tissue injuries to her shoulder, neck, and upper back, along with ongoing headaches. She sought compensation for various damages. The defendants argued that her injuries were temporary and aggravated pre-existing pain, suggesting modest damages and failure to mitigate losses. There was disagreement over the quantum of special damages. The court awarded Chau $454,918.25, including $140,000 for non-pecuniary damages, $10,283.40 for past wage loss, $155,000 for future income, $123,012.05 for future care, $25,000 for loss of housekeeping, and $1,622.80 for special damages. Further matters such as tax gross ups and management fees would be addressed later. The court acknowledged Chau's success and the potential costs at Scale B.