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The dos and don’ts of workplace investigations

Workplace investigations are essential in cases of alleged harassment, workplace violence, bullying, fraud or other types of egregious misconduct. However, employers often fail to conduct a thorough and legally sound investigation, costing the business time and money, and attracting signifi cant exposure to liability. The Ontario Court of Appeal’s decision in Boucher v. Wal-Mart Canada Corp., clearly illustrates this risk. Boucher was awarded more than $400,000 in damages as a result of Wal-Mart’s failure to properly investigate her allegation of harassment.

Take this quiz to find out how prepared you are to handle a workplace investigation.

Whether it is to welcome new
American tenants (i.e. Target,
J. Crew, and Crate & Barrel), to
convert buildings to become
LEED certified, or to entice more
shoppers to come into their centre,
many shopping centres and
office buildings in Canada have
recently completed, or are in the
midst of, expansion and modernization.
For example, in Toronto
alone, a major renovation of two
food courts at the Eaton Centre
has occurred, Yorkdale Shopping
Centre is undergoing a major
expansion to accommodate
more tenants, and First Canadian
Place has re-skinned its exterior
walls and windows and
renovated its common areas and
retail spaces. How do you think
different types of redevelopment


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