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Tick tock: timely responses to access to information requests

In Ontario, the Freedom of Information and Protection of Privacy Act and the Municipal Freedom of Information and Protection of Privacy Act are increasingly being used as tools to obtain access to information from government institutions including, but not limited to, provincial ministries, and most provincial agencies, boards, and commissions, as well as colleges of applied arts and technology, universities, hospitals, municipalities, police services boards, public library boards, school boards, conservation authorities, boards of health, transit commissions, certain municipal electricity corporations, and certain local housing corporations.

Under FIPPA or MFIPPA an individual, an investigative reporter, an unsuccessful RFP bidder, or any other interested person has a right of access to a record or a part of a record in the custody or under the control of an institution unless the record falls within one of the legislated exemptions or the head of the government institution has reasonable grounds to believe that the request is frivolous or vexatious. Once a government institution receives a request for information, along with the $5 application fee, the responsibility shifts to the institution to respond in a timely manner. Access to information requests can be burdensome, and often require meticulous attention to detail to ensure that the institution does not disclose private, confidential, or protected information. When faced with a time-pressured response, attention to detail can be the first thing that is overlooked.

When a request is received, will your institution be ready to respond? Take the quiz to find out.

Whether it is to welcome new
American tenants (i.e. Target,
J. Crew, and Crate & Barrel), to
convert buildings to become
LEED certified, or to entice more
shoppers to come into their centre,
many shopping centres and
office buildings in Canada have
recently completed, or are in the
midst of, expansion and modernization.
For example, in Toronto
alone, a major renovation of two
food courts at the Eaton Centre
has occurred, Yorkdale Shopping
Centre is undergoing a major
expansion to accommodate
more tenants, and First Canadian
Place has re-skinned its exterior
walls and windows and
renovated its common areas and
retail spaces. How do you think
different types of redevelopment


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