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For my July column I was initially thinking about a slightly different approach. The idea was to raise with law firms the concept that perhaps law departments have key performance indicators too and they may want to think about how their law firm services law departments in light of them. Obviously it is a starting point of asking law firms: “Do you really talk to your clients and understand their needs and pressures and if you don’t then maybe you should, especially in the flat market we all live in today?”
Something really terrible happened in the life of one of my clients a few months ago. I was totally shaken by it and lost several nights’ sleep. As time has passed, I have gained more perspective but wanted to write about what I’m discovering is one of the toughest parts about this job: coping when something difficult happens to a client.
Monday, 21 July 2014 08:00 Written by Damian J. Penny
Last month’s column started our conversation on request for proposals tips. This month, I am going to dig a little deeper to help you, as a practising lawyer, put your best foot forward.
In last month’s article, I overviewed the pros and cons of using the cloud for storing documents. My conclusion was storing documents in the cloud will grow to be indispensable and, indeed, inevitable.
From time to time through this space, I have brought readers up to speed on the latest rulings from the Ontario courts on limitation periods. Remarkably, while the Limitations Act, 2002 was supposed to achieve clarity and predictability in the determination of limitation periods, the act has continued to spawn litigation requiring adjudication and interpretation at the appellate level.
The Class Proceedings Act,1992 was intended to promote access to justice. To do so, it incentivizes lawyers to undertake class actions with contingency fee agreements and the availability of premium fee awards. However, if class counsel are not adequately and consistently provided an amount that fairly compensates them for the seriousness of the risks undertaken over the course of many years, the purpose of the legislation as set out by the framers of the act will not be achieved.
As lawyers, it is our legal knowledge that provides value for our clients. In law school we were provided with specific learning goals from our professors and the law school curriculum, however, as practising lawyers we are responsible for our own learning, and at the end of the day we are responsible for managing our knowledge growth.