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Monday, 24 August 2015 08:00 Written by Tony Wilson
Monday, 24 August 2015 08:00 Written by Ron Poulton
Monday, 17 August 2015 08:00 Written by Simone Hughes
Do you thank clients for new business? Do you try to get a quick understanding of your clients’ new businesses “off the clock?” Do you thank people for referring business to you? Do you acknowledge key events in your client’s business and personal lives? Do you just pick up the phone, or send an e-mail to say, “How are you doing today?” Do you take the time to do the little things that make a long-lasting, relationship-bonding impact?
Monday, 17 August 2015 08:00 Written by Lisa R. Lifshitz
Wearable devices. Smart cars with usage-based insurance systems that report back driving information so some drivers can obtain lower insurance premiums. Home alarm monitoring systems that send alerts to your phone. These are all examples of the “Internet of Things” involving devices or sensors that connect, communicate, or transmit information with or between each other through the Internet.
Bad things, they say, happen in threes. Over one week, I received a patronizing e-mail from senior male counsel, critiquing the tone of my recent letter to him, without addressing its content. After giving some quick legal advice over the phone, a male client thanked me and called me “sweetheart.” I then got a voicemail from another senior male lawyer accusing me of unreasonable conduct and threatening that he would act accordingly.
Monday, 10 August 2015 08:00 Written by Pascale Daigneault
Employee assessments are opportunities for a firm to re-energize and refocus its staff. Negativity, unproductiveness, and job dissatisfaction are magnified in small firms. These burdens spread more quickly compared with large firms, and there are fewer staff members to bear the total weight of them. Periodic employee assessments are a proactive way to address such issues.
Canadian Lawyer announces the 2015 Top 25 Most Influential figures in the Canadian justice system and legal profession. The list, now in its sixth year, honours select Canadians in one of five categories: Changemakers, Government/Non-Profit/Associations, Criminal Law/Human Rights, Corporate/Commercial, and The World Stage.