|Illustration: Huan Tran|
Since she began practising with Osler Hoskin & Harcourt LLP in Calgary a decade ago, Kelly Osaka has been a front-line witness to the access-to-justice crunch in Canada’s courts. As Alberta’s population exploded, so, too, did the demands on court time and judicial resources. Litigation files, meanwhile, became bigger than ever, fuelled by electronic document discovery and other practices that built delays into the system. Osaka’s commercial clients, who could presumably afford the cost of a lengthy trial, began balking at the prospect and asking for alternatives.